IT Asset & Service Management Expert (MADRID) - Freelance

Daily rate: 425€/day

Project context

Project Details

• Location: Madrid, Spain

• Work Mode: Hybrid (2 days on-site)

• Start Date: ASAP

• Duration: Until 31/12/2026

• Languages: English (mandatory)

 

Project Summary

You will support the management and optimization of the IT asset and service portfolio within a global environment. The role focuses on high-volume IT asset lifecycle management and the continuous improvement of IT service management processes to enhance service quality and operational efficiency.

Goals and deliverables

Main Responsibilities & Key Activities

• Manage the full lifecycle of IT assets: procurement, deployment, maintenance, and disposal

• Oversee high-volume asset management activities across the organization

• Implement and maintain IT service management processes aligned with recognized frameworks (e.g., ITIL)

• Monitor and analyze IT asset and service performance metrics

• Develop and maintain policies, procedures, and standards related to IT asset and service management

• Identify service gaps and drive improvement initiatives

• Provide guidance to IT teams and end-users on best practices

• Collaborate with cross-functional stakeholders in a global environment

 

Experience Required

• 5–10 years of experience in IT asset and service management

• Proven expertise in high-volume asset management (non-negotiable)

• Strong experience in IT service management frameworks (e.g., ITIL)

• Demonstrated organizational and financial management exposure

• Project management experience within IT operations environments

• Experience working in global and cross-functional teams