In the context of the International Payments Core squad, we are looking for a Process Engineer to temporarily replace an absent colleague. The mission focuses on documenting and improving end-to-end payment processes, drafting release notes, and coordinating remaining actions related to the Welcome Pack and other content topics (ACH, STP rate improvement, etc.).
• Define, implement and improve business (sub)processes in line with the Bank's strategy
• Document processes in a clear, structured and understandable manner (E2E view)
• Monitor existing processes based on KPIs and customer feedback, and identify improvements
• Contribute to testing and change management activities
• Liaise with business, IT and operational teams to ensure alignment
• Ensure compliance of processes and documentation with internal/external guidelines (Legal, Compliance, etc.)
• Participate actively in Agile ceremonies (sprint planning, quarterly planning, etc.)
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