Collection Manager - Freelance

Our client is the number 2 producer and supplier of electricity and gas on the Belgian energy market and plays a key role in the energy transition. Within Retail B2B, they support companies and professional customers with reliable, compliant and efficient energy solutions.

As part of the B2B Customer Operations Management Team, the Manager collections & final dunning is accountable for the final part of the customer journey. The main goal is to keep our financial risk at an absolute minimum (bad debt) and ensure a healthy cash position. By ensuring timely payment of all invoices (1BN€), applying strict dunning procedures and credit measures.

As Manager collections & final dunning you are responsible for overseeing, executing and optimising the B2B payment and debt recovery processes. You will lead the collections and final dunning team and will work closely together with the sales and financial managers in order to minimise our debt, risks and cash exposure.

You are responsible for developing comprehensive debt collection strategies to improve overall collection and debt performance. You leverage collection and dunning management software and tools in order to streamline processes, automate repetitive tasks, and enhance overall efficiency. Furthermore you ensure adherence to all relevant collection laws, regulations, and company policies to minimize compliance risks.