Service Designer - Belgium - Permanent

Applying a Design Thinking approach, you will work closely with the UX designer, UI designer, developers and Product Owner. As a Service Designer, you will work in co-creation with the transversal teams to bring solutions to complex business or user problems.

You will be responsible for ensuring the coherence of the user journey in accordance with user needs (residential, professional and large companies). You'll also design the future of customer, business and partner interactions: where conversational AI, autonomous agents, and predictive systems work harmoniously within our digital ecosystem.

The mission will mainly be performed in Brussels. The mission starts asap and will last for about 12 months, but the duration will be depending on the evolution of the department.