Role Overview
We are seeking an experienced macOS Engineer to join the technology team of a leading global bank, supporting the design, deployment, and lifecycle management of macOS devices across the enterprise. The successful candidate will work within a highly regulated, security-conscious financial services environment, ensuring macOS endpoints are secure, compliant, and optimally configured for end users.
Key Responsibilities
Manage and support macOS device fleet using enterprise MDM tooling (e.g., Jamf Pro, Intune, Workspace ONE)
Build, maintain, and improve macOS imaging, provisioning, and patching processes
Troubleshoot and resolve advanced macOS hardware, OS, and application issues (Tier 2/3 support)
Ensure endpoint compliance with bank security policies (encryption, endpoint protection, configuration profiles)
Collaborate with security, infrastructure, and end-user support teams on macOS-related projects and incidents
Support integration between macOS and enterprise systems (Active Directory/Azure AD, identity/SSO, network policies)
Document processes, configurations, and standard operating procedures
Participate in change management and release processes within a regulated banking environment
Other Details
Must be eligible to work in the UK and able to pass bank security/background clearance
Flexibility for on-site presence in Canary Wharf 2–3 days/week is essential
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