Job Description
Your Mission
Act as the primary security interface between customers and a leading telecommunications company
Collaborate closely with the Project Managers, and other teams
Review, monitor, and continuously improve KPIs in line with service requirements
Serve as the primary point of contact for audit, related inquiries, review audit findings and prepare formal management responses
Consolidate, prepare, and communicate periodic security and others relevant reports to customers
Manage, respond to, and coordinate customer security requests
Support the implementation and continuous improvement of security controls
Your Profile
Qualifications
Bachelor's degree (Master's preferred) in IT Security or a related field
3–5 years of proven experience in IT security, security management, telecom, and cybersecurity
Strong knowledge of hardware and software systems, as well as security infrastructure
Solid understanding of security governance frameworks (e.g., ISO/IEC 27000 series, NIST, FIPS)
Relevant certifications such as ISO/IEC 27001 Lead Implementer, ISO/IEC 27005 Risk Manager, ITIL v3, CISSP, CISA, CISM, or CRISC is an advantage
Fluency in English and French
Competencies
Team player, customer-, solution - and improvement- minded
Service and customer-centric mindset
Strong analytical and problem-solving skills
Ability to work autonomously with minimal supervision
Demonstrated Service Delivery managerial skills, able to lead projects and cooperate with other IT and business functions
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