Senior Credit Collector - Freelance - min 3 mois - Freelance

As a Credit Controller, you will be responsible for managing our client's French-speaking debtor portfolio (for Belux & France) and monitoring associated credit risks. Drawing on your expertise, you will provide oversight of credit management processes, support continuous improvement initiatives, and ensure that established objectives and policies are consistently achieved and applied.
Negotiate with customers and resellers regarding unpaid debts, overdue balances, insolvency issues, and payment arrangements.

Approve credit limits, write-off proposals, and bad debt provisions in accordance with the approval matrix.

Maintain strong relationships with collection agencies and credit insurers, including managing litigation processes and dispute resolution.

Escalate information to Key Account Managers and the Sales & Accounting Director where appropriate.

Provide guidance and training to relevant stakeholders on credit risk management policies and procedures, while promoting compliance and ensuring consistent application of our client's credit control framework across the business.

Cooperate with the Shared Service Centre in Poland, which handles operational administration (bank transactions, refunds, allocations, etc.).

Analyse root causes of credit issues and identify opportunities to continuously improve credit performance and statistics.

Proactively report outstanding balances, credit risks, and collection performance to the Cluster Accounting Manager and Sales Directors.