Operational Excellence Project Manager

The role

At Thermosphr, scaling isn’t just about hiring more people. It’s about finding smarter ways to grow.

Our Operational Excellence team is responsible for making Thermosphr more efficient, scalable, and effective. Acting as an internal task force, the team tackles high-impact challenges across the company, developing and implementing the tools, processes, and solutions that enable us to grow without proportionally increasing our resources.

The scope is deliberately broad and evolves with the company’s priorities. You’ll work across departments, identify bottlenecks, and take ownership of projects from problem identification to implementation.

What you will do

Drive cross-functional projects: Take ownership of high-priority initiatives across Operations, Product, Sales, and other teams, from identifying challenges to delivering tangible results.

Improve processes and scalability: Identify inefficiencies, streamline workflows, and develop playbooks, methodologies, and best practices that enable teams to work more effectively.

Build tools and automation: Design and implement practical solutions using data, software, AI, and automation to eliminate repetitive work and increase productivity.

Leverage data for better decisions: Work with data analysts and operational teams to develop insights, dashboards, and monitoring tools that improve performance and decision-making.

Support strategic initiatives: Contribute to emerging company priorities, from launching new products and services to solving specific organizational or recruitment challenges.

Turn solutions into lasting improvements: Collaborate closely with teams to ensure new processes and tools are adopted, effective, and continuously improved.