Senior DevOps Engineer

About Pelico
Traditional industrial manufacturing systems were built for predictability. Supply chains no longer are. Today, real-time data is buried in legacy tools that weren't designed for constant disruption. By the time an issue surfaces, it has already snowballed, sending everyone into firefighting mode. Pelico exists to close the gap between production plans and the daily reality on the factory floor.
We've built the manufacturing orchestration platform trusted by the world's most complex industrial operations : companies like Airbus, Boeing, Safran, Eaton, and Cartier. Our AI connects fragmented supply chain, production, and quality data into a single live operational picture - then puts AI agents to work anticipating disruptions, simulating recovery options, and keeping every team aligned before small problems become expensive ones.
Founded in 2019 and backed by General Catalyst, 83North, and Serena, we've raised $72M and are growing fast - 300% year-over-year revenue growth, deployed in 15+ countries, and supporting factories worldwide. We're headquartered in Paris, with offices in Miami, London and Amsterdam, and we're just getting started.
This is a rare chance to join a company that's redefining an industry that hasn't been disrupted in decades - from the inside.
About the Role
In your capacity as a Senior DevOps / Site Reliability Engineer, you will be instrumental in architecting the orchestration layer that drives Pelico across all fronts, spanning our global SaaS infrastructure to the most restricted, air-gapped enterprise environments.
Your core mission is ensuring Pelico remains effortless to install, manage, and expand, irrespective of the underlying host. Operating at the crossroads of system architecture, product engineering, and field operations, you will tackle intricate technical hurdles and help define the future of AI-driven industrial infrastructure.
What You'll Do
Build

• Design and evolve Pelico's deployment architecture across Azure, GCP, AWS, single VM, air-gapped and private cloud environments, using Terraform, Helm and Ansible.
• Standardize installation, upgrades and tooling to enable true one-click deployment for enterprise customers.
• Standardize CI/CD pipelines and infrastructure practices to improve engineering productivity, security and reliability company-wide.
• Support Pelico's enterprise and federal growth, including GovCloud and FedRAMP readiness for regulated aerospace and defense customers.
• Use agentic engineering and AI-assisted workflows to automate infrastructure operations, deployment and diagnostics.

Run

• Own production infrastructure (primarily Azure) and internal systems (GCP, OVH - GCP being our main internal tooling environment).
• Troubleshoot production incidents: load spikes, data-sync issues, network problems, cloud provider outages, security issues and end-of-life components.
• Build monitoring, diagnostics and runbooks so customer IT teams can operate Pelico independently.
• Participate in on-call, pushing automation further - target is ~80% automated / 20% manual.
• Occasional customer-facing support as IT teams deploy and operate Pelico.

About You

• 5+ years of experience in DevOps, Site Reliability Engineering, or Infrastructure Engineering roles in high-growth or production environments.
• Solid depth in at least one major cloud provider (Azure, AWS or GCP), with the ability to pick up and work across others - our environment spans multiple clouds.
• Comfortable with containers (Docker) as the core deployment abstraction.
• Deep understanding of CI/CD, Infrastructure as Code, observability and modern deployment practices.
• Solid software engineering background, ideally with Java, and an automation-first mindset.
• Comfortable participating in an on-call rotation, troubleshooting production incidents, and continuously improving platform reliability.
• Comfortable operating in ambiguity - you enjoy solving complex infrastructure challenges without waiting for perfect specifications.
• Strong communication skills, able to collaborate across Engineering, Product and customer IT teams.
• You actively embrace AI tools as part of how you work, and adopt new ways of working smarter and faster.
• Hands-on experience with AI-assisted workflows for coding, infrastructure automation, troubleshooting or engineering productivity.

Nice to Have

• Experience with Kubernetes and Helm specifically.
• Experience supporting enterprise or industrial environments (manufacturing, aerospace, defense or supply chain).
• Exposure to security, compliance or regulated infrastructure environments (e.g. GovCloud, FedRAMP or air-gapped deployments).
• Experience in customer-facing or forward-deployed engineering roles.

What we offer

• Work on a highly impactful product that users love!
• Office locations: In the heart of Paris (75011) and Miami, USA.
• Stock Options: Available for every employee.
• Hybrid flexibility: 3 days a week at the Paris office
• Premium Health Coverage: Up to 70% covered by Pelico (Alan Healthcare).
• Meal Allowance: €10/day worked, covered at 50% (via Swile card).
• Transportation Support: 50% public transportation coverage or an equivalent sustainable mobility package.
• Wellness Benefit: Access to discounted subscription plans for fitness, wellness, and beauty experiences through our partnership with ClassPass.
• Collaborative Environment: We foster a vibrant, growth-focused workplace where professional development and team connections thrive.

Your interview experience

• Intro call with Talent Acquisition call (30 min)
• Hiring Manager Interview (45min)
• Technical Test onsite: 1h30
• Leadership conversation + founders (CEO/CTO)
• Offer + References, run in parallel

Pelico is an equal opportunity employer. We're committed to building a diverse team and an inclusive environment where everyone can do their best work.