Technical and Operational Support Contractor - Energy - Permanent

For a key player in the Belgian and European energy landscape, ensuring the reliability and sustainability of the electricity supply in Belgium.

Missions

• Provide technical and operational support for the follow-up of customer connection-study files within the Connection Office.

• Register, structure, and update customer connection-study files in the relevant operational tools.

• Verify the completeness of technical, customer, and project information required to launch or continue the study process.

• Coordinate missing inputs, actions, and deliverables with stakeholders such as Grid Development, Infrastructure, Key Account Management, and other contributing teams.

• Monitor milestones, dependencies, and deadlines; report risks, delays, or missing information to the service owner.

• Prepare and maintain draft offers, connection-contract documentation, technical annexes, and conformity-related files based on validated templates and inputs.

• Perform first-level checks on data quality, document consistency, and technical completeness before escalation or validation.

• Ensure proper version control, traceability, and storage of documents in accordance with processes.

• Support operational customer communication by preparing factual status updates, requests for missing information, and documented follow-up, always aligned with the relevant contact person.

• Identify recurring bottlenecks, data-quality issues, and opportunities for process improvement, standardization, and automation.

Tools & Environment

• Operational tools for managing customer connection-study files

• Document management and version control systems

• Coordination with internal teams such as Grid Development, Infrastructure, and Key Account Management

• Communication aligned with internal and external stakeholders

• Digital tools supporting data quality, process efficiency, and standardization

Working Conditions

• Location: Brussels

• Work regime: Full-time

• Important for non-EU candidates:

  • Must possess a work permit allowing work in Belgium

  • Must hold a valid residence permit confirming the right of residence in Belgium