Operational Excellence Manager - Freelance

Our client, a key player in the Belgian energy landscape, is scaling up its Grid Development (GD) department to meet fast-growing demand driven by the energy transition. We are looking for an Operational Excellence Manager to build and lead the GD Center of Excellence. The ideal candidate is a hands-on, structured change maker who turns strategy into concrete plans that make teams faster, sharper and more effective.

Responsibility

• Strategic Roadmap: Partner with the GD Core Team to translate the strategic roadmap into a structured operational excellence plan, and drive its execution.

• Planning and Prioritization: Drive the quarterly planning and reprioritization cycle, and coordinate resource planning across Grid Development teams.

• Performance Management & KPIs: Define KPIs, launch a monthly GD dashboard and run the operational dialogue where data is turned into actions and decisions.

• Document Management: Design a document management system for key GD documents, from a System Planning pilot (end 2027) to a GD-wide roll-out, ensuring traceable decisions and transparent reporting.

• Continuous Improvement: Embed a framework to identify, evaluate and implement improvements in processes, tools and ways of working, and measure their impact on efficiency and quality.

• Center of Excellence: Set up the GD Center of Excellence with shared guidelines, tools and best practices, and align the PMOs within GD to avoid redundancy.

• Project Delivery and Change Management: Lead specific GD projects from idea to implementation and make sure the changes stick.