Connectivity Project Manager

⚡ABOUT D-EDGE

D-EDGE Hospitality Solutions, a subsidiary of Accor and one of the world’s leading hospitality tech providers for hotel distribution. With 17,000+ hotels worldwide trusting our solutions and operations across Europe, Asia and the Americas, we have established ourselves as a global leader, shaping the way hotels connect with guests and maximize revenue.

Ranked No.1 in Europe and No.3 worldwide, D-EDGE combines the expertise of 500+ professionals in 20+ offices, delivering localized support, innovative services, and cutting-edge tools to help hoteliers thrive. With its global network of 500+ partners, D-EDGE offers an ever-expanding ecosystem that fosters collaboration and growth.

At D-EDGE we are driven by these 4 key values:

💜 We care about people #PEOPLE FIRST
📣 We dare to share #OPEN COMMUNICATION
🤗 We embrace change #ADAPTABILITY
🤝🏻 We go the extra mile #GO BEYOND

👨‍👩‍👧‍👦 THE ROLE

The Connectivity Project Manager is responsible for coordinating all types of technical integrations, from connectivity project management to the day-to-day internal or external follow-up of operational issues.

The Connectivity Project Manager leads the success of our partners & clients’ project integrations. Its main missions are :

• Coordinate connectivity projects to ensure a seamless level of integration in all the D-EDGE products.

• Ensures that all project deliverables meet business needs and functional specifications.

• Coordinate with the API Integration Specialist for resolving issues or clarifying requirements

• Tracks progress, manage risks, and communicate with stakeholders

• Supports the Head of Connectivity in ensuring consistent functional alignment across projects.

• Acts as the liaison between business stakeholders, technical teams, and project managers on specific topics such as Distribution, Payments, etc.

• Reviews and validates functional requirements, user stories, and use cases for multiple projects

Key responsibilities highlight:

Expertise in D-EDGE APIs ecosystem

• Develop a deep understanding of D-EDGE platform & its APIs.

• Comprehensively manage and update API documentation in cooperation with internal stakeholders.

• Drive API evolution/upgrade proposals for business enhancements by collecting clients and partners feedback & needs.

• Identify synergies between products to develop and improve our ecosystem consistency.

• Actively identify and report bugs to the R&D team.

• Provide internal documentation for their use and for support/debugging.

Project management of the clients and/or partners integration

• Provide tailored guidance for a seamless API implementation, whether the integration is based on D-EDGE API or 3rd party one, from project inception to project release.

• Assist partners in resolving implementation challenges.

• Ensure a proper project follow-up to both internal stakeholders and external consumers using project management tools & documentation.

• Handle multiple projects concurrently and adjust priorities based on business needs.

• Gather and incorporate feedback from partners to enhance the partner experience in implementing or upgrading our APIs.

• Client facing, including participation in clients calls and providing the API expert point of view.

Ensure a good technical relationship & experience for clients and/or partners

• Draft internal and external documentations/guides related to each interface to ensure a seamless client onboarding and proper internal comprehension of each of them.

• Provide connectivity tribe and partners with the D-EDGE vision on future evolutions on our products.

• Actively contribute to the projects aiming at maintaining D-EDGE brand positioning and ensuring partner and clients satisfaction on their integration experience, such as the API Portal, integration surveys, Partner Portal, etc.

🦸‍♂️WHAT YOU'LL BRING

Hard skills

• Project management & multi-tasking: ability to handle multiple projects simultaneously, prioritize effectively, and meet deadlines; experience with tools like JIRA and Confluence.

• Industry knowledge: good understanding of the hospitality or travel industry, with experience in system integration and connectivity.

• Technical expertise: familiarity with API standards (REST, SOAP, XML, JSON) and tools like Postman; knowledge of SQL, HTML, or JavaScript is a plus.

• Languages: fluent English (spoken & written) required; French or other languages are a plus.

Soft skills

• Strong communicator, able to adapt to technical and non-technical audiences.

• Team player with excellent collaboration skills in an international environment.

• Autonomous, adaptable, and proactive with a problem-solving mindset.

KPI

• Projects delivery

• Team objectives contribution

• Business KPI

Profile

• 3–5+ years’ experience in technical coordination, project management, or client/partner delivery roles.

• Comfortable with B2B platforms (extranets, admin portals) and daily use of tools like Postman, JIRA, and Confluence.

• Background in business, engineering, or a technical/operational role; experience in the hospitality or travel industry is highly valued.

RECRUITMENT PROCESS :

1. Meeting with HR - 30 minutes
2. Meeting with the hiring manager - 45 minutes
3. Case study + restitution with stakeholders (Partnership, other PjMs, tech team) - 1 hour
4. Meeting with the Product Director, Payment & Connectivity - 30 minutes